Computer-assisted telephone interviewing (CATI) Archives - Oxfam Policy & Practice

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Case study

Going Digital – Computer-Assisted Telephone Interviewing (CATI): Lessons learned from a pilot study

13/05/2021

16 documents

18 pages long

Languages: Arabic, English, French, Spanish

Keywords

Computer-assisted telephone interviewing (CATI)
COVID-19
Data collection
Evaluation
Going Digital
ICT4D
Privacy
Safeguarding

Overview

In this sixth instalment of the Going Digital Series, we share our experiences of using computer-assisted telephone interviewing (CATI) software, which was researched and piloted following the outbreak of COVID-19 and the subsequent need for improved remote data collection practices. CATI is a survey technique in which interviews are conducted via a phone call, using […]

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