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In this sixth instalment of the Going Digital Series, we share our experiences of using computer-assisted telephone interviewing (CATI) software, which was researched and piloted following the outbreak of COVID-19 and the subsequent need for improved remote data collection practices.

CATI is a survey technique in which interviews are conducted via a phone call, using an electronic device to follow a survey script and enter the information collected.

This paper looks at the experience of piloting the technique in phone interviews with women in Kirkuk Governorate, Iraq.

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