Mobile technologies have the potential to be an important tool for development. Mobile technology can support development initiatives in diverse ways – for example in information sharing and communication, capacity building, or campaigning and advocacy. This report describes how Oxfam has successfully adopted SMS messaging initiatives in order to promote rights awareness and secure livelihoods within remote and isolated rural communities in Armenia. In particular, these initiatives have been focused on improving women’s health and economic empowerment. Mobile technology is contributing to Oxfam’s work with Armenian communities, and creating opportunities for long-term change. By exploring and analysing Oxfam’s experiences in Armenia, this report aims to support wider learning about how development organizations can most effectively work with mobile technologies.
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