Notification

23 million people in the Horn, East and Central Africa are facing facing severe levels of hunger. Donate now.

Available documents

No available documents


Oxfam Policy & Practice provides free access to Gender & Development and Development in Practice journal articles.

Download from publisher

Overview

Change is driven not only by good ideas, but also by disagreement and frustration. This article takes the reader through a selective organisational history of the British NGO ActionAid from 1998 to 2001, looking at events and changes that had a bearing on the introduction and initial impact of the agency’s new accountability system. Systematic change appears very unsystematic. Effective transformation took a long time to arrive, and was preceded by a number of failed experiments. It seems that the frustrations of this time were necessary to develop the creativity needed for significant change. The efforts started to bear fruit once the organisation began to realise alignment of mission, structures, procedures, and relationships.

This article is hosted by our co-publisher Taylor & Francis.

Additional details

Publisher(s)

Editor(s)

DOI

10.1080/0961450220149771

How to cite this resource

Citation styles vary so we recommend you check what is appropriate for your context.  You may choose to cite Oxfam resources as follows:

Author(s)/Editor(s). (Year of publication). Title and sub-title. Place of publication: name of publisher. DOI (where available). URL

Our FAQs page has some examples of this approach.

Related resources

Here are similar items you might be interested in.

Browse all resources