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One in five people in the UK lives in poverty. They suffer not just from low incomes, but from discrimination and prejudice. Their voices are rarely heard, especially by those in power. This paper describes a unique experiment to bring the voices of those living in poverty to the attention of the UK government as part of the National Action Plan for Social Inclusion. ‘Get Heard’ was one of the largest projects of its kind ever undertaken in the UK and is viewed as a model of good practice within the European Union. The paper explains how the project worked, and draws out the lessons learned for the future.

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